1.General Returns:

We accept returns within 30 days of the purchase date.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2.Non-Returnable Items:

Certain items are not eligible for return, including but not limited to:
Consumer products such as coffee beans (due to hygiene reasons, returns are not accepted unless the product is in bad condition as it expires). Please provide proof of the condition for exchange.

3.Merchandise Exchange:

Our merchandise can only be exchanged if there is a fabric problem or wardrobe malfunction. We prioritize the quality of our products and will gladly assist you in resolving any issues related to manufacturing defects.

4.Return Process:

To initiate a return, please contact our customer service team at [customer service email/phone number].Provide your order number, a detailed reason for the return, and any relevant pictures or proof in the case of damaged or defective items.

Store Credit:

Please note that we do not provide refunds. Instead, eligible returns will be issued store credit, which can be used for future purchases.

Exchange Process:

If your item is eligible for exchange, we will replace it with a new item of the same type. In the case of out-of-stock items, we will work with you to find a suitable alternative.

Shipping Costs:

Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.

For any questions or concerns regarding our return policy, please contact our customer service team.We value your satisfaction and are committed to providing a positive shopping experience. Thank you for choosing us as your trusted source for quality products.

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